• We're remodeling our website! Products and prices are not current!
  • Online ordering is not available right now. Please be patient with us! 
  • Monday - Saturday, 10:00 AM to 8:00 PM
  • Sunday Noon to 6:00 PM
  • 19800 E. Jackson Drive,
  • Independence, MO 64057  (816) 795-9700

Refund Policy

Have a Return?

Our 100% Satisfaction Guarantee

You may return any item purchased from the Terra Health & Wellness Market for any reason within thirty (30) days of purchase. For online orders, the product delivery date is the date of purchase. Refunds for items will be issued via your original form of payment with one exception. Online orders paid for with PayPal and returned to our retail store will be refunded via merchandise credit. Shipping and handling charges are non-refundable. Terra Health & Wellness Market reserves the right, at its sole discretion, to reject any return that does not comply with these requirements.

Make a Return By Mail:

Send your purchase and receipt to our Returns Department. For returns via mail, you must carefully package the product, you are responsible for the cost of return shipping, and we must physically receive the return within the 30 day period.

Terra Health & Wellness Market
Attention: Returns Department
19800 E. Jackson Drive
Independence, MO 6457

Make a Return to our retail store:

Bring your purchase and receipt to our retail store and receive a refund to original form of tender. Refunds for items will be issued via your original form of payment with one exception. Online orders paid for with PayPal and returned to our retail store will be refunded via merchandise credit.

For Orders Placed with PayPal:

Online orders paid for with PayPal and returned to our retail store will be refunded via merchandise credit for a future store purchase.

Still have questions?

Our professional staff is ready to help you.

Please call Customer Service at
(816) 795-9700 Monday - Saturday 8:00 AM - 8:00 PM CST, Sunday 9:00 AM - 6:00 PM or visit our contact page for more options.

About Terra

Terra Health & Wellness Market was conceived from the idea that our community needed a locally owned health food store, that was responsive to the needs of the customers and also carried products from local vendors.

The concept that developed was centered around the knowledge that there is a consumer demand for a store where customers could shop for clean products-free of artificial colors, flavors, sweeteners or preservatives, all in a store where the employees are knowledgeable about those products.

Our goal is simple: To empower our customers to “eat better. live healthier.”

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